What does your 23% commission cover?
Our commission is 23% of the rental revenue, so we only earn when you do. It covers our full management service: creating and optimising your listing, pricing, guest messaging and screening, check-in and check-out, cleaning and maintenance coordination, and the paperwork. Any other costs appear separately on your monthly statement.
How and when do I get paid?
Payouts come directly from the rental platforms, usually 24 hours after the guest checks in. For any cash bookings, we send you the amount early the following month, together with your owner statement.
How do I follow what happens?
You have access to our Owner app on your phone, where you can track bookings and revenue, block dates, check guest messages and more. On top of that, every month you receive a statement that lists each booking, our commission and any costs, so you always see exactly what happened.
Is there a minimum contract length?
Yes, six months. We believe it is the minimum needed to see meaningful results.
Can I still use my apartment?
Yes. Give us your dates in advance and we block them. Bookings already confirmed are kept.
Does my apartment need to be furnished?
Yes. To list an apartment, it has to be furnished. If yours isn’t yet, our own team takes care of the furnishing. We prefer to help with the set-up, because we have experience creating homes that perform well on Airbnb.
Which areas do you cover, and how do you choose apartments?
We cover most areas of Casablanca. Before adding an apartment to our portfolio, we screen it for location fit, furniture and more. If it isn’t a fit yet, we explain the reasons clearly or suggest what to improve so that it becomes one.
Can I get an estimate before signing?
Yes, and it is free. Our estimates are based on data from more than 100 units we have managed in Casablanca over the past five years.
Where will my apartment be listed?
Mostly on Airbnb and Booking.com. We also have a database of more than 20,000 guests we have screened in the past.
Is short-term rental legal in Morocco?
Yes, under Law 80-14, provided the apartment is declared and guests are registered. We take care of this with you.
What contract and rules do guests agree to?
Every guest signs a rental contract digitally. We remind them of their responsibility to respect the building and the country’s rules.
What happens if a guest damages something?
A full-time member of our team files the damage claims and follows up with the platforms to get you reimbursed.
What if something needs repairing?
Small repairs are handled quickly. Anything larger is approved by you first.
Can you furnish or renovate my apartment?
Yes, at competitive rates. See the “Furnish your apartment” page, or write to us for a quote.
